Frequently Asked Questions

1. What types of products do you print?

We print a wide range of items including business cards, ID cards, posters, flyers, and custom promotional materials. If you have a special request, just let us know!

2. Can I request a custom size or design?

Absolutely! Our team can handle custom dimensions, layouts, and finishes. Just provide your specifications when submitting your order.

3. How do I submit my artwork or design?

You can upload your files through our order form or contact us directly. We accept most common formats like PDF, JPG, PNG, and AI.

4. What materials and finishes are available?

We offer premium papers, coatings, matte, gloss, UV, textured finishes, and eco-friendly options. Our team can help you choose the best materials for your project.

5. How long does printing take?

Most orders are processed quickly, usually within 2–5 business days, depending on quantity and complexity. Large or custom orders may take longer.

6. Can I place bulk or repeat orders?

Yes! We specialize in bulk printing and repeat projects, maintaining consistent quality across every batch.

7. How do I know my order will look right?

Every project goes through careful file review and quality checks before printing. We also confirm details with you to ensure accuracy.

8. What is your return or revision policy?

Minor adjustments during the design stage are free of charge. Once printing starts, we focus on quality assurance, but mistakes verified on our side are eligible for reprint or refund.

9. How can I get support if I have questions?

Our team is available via contact form, email, or live chat to help you with any questions or special requirements.